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Your pet’s happiness matters to us. If something isn’t right, we’re here to help.
Returns are accepted within 7 days of delivery
Products must be unused, unopened, and in original packaging)
Items should be in resalable condition)
For safety and hygiene reasons, we cannot accept returns on:
Opened pet food or treats
Supplements, medicines, or grooming products
Items damaged due to misuse or pet chewing
Clearance or sale items (unless damaged)
If you receive a damaged, defective, or wrong product, contact us within 48 hours
Please share clear images or videos for quick resolution
Approved refunds will be processed within 5–7 business days
Refunds will be credited to the original payment method
Shipping charges are non-refundable
Exchanges are allowed for size or variant issues, subject to availability
Our support team is happy to help you and your pet
Email: support@example.com | 📞 Phone: +91-XXXXXXXXXX
